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Wheelie bins being missed during collections, councillor claims
RESIDENTS are being forced to take their rubbish to the tip because collectors keep missing wheelie bins during their rounds, it has been claimed.
Councillor Steve York, ward member for Middleton St George, said he had been inundated with calls from people who had been left with a bin full of waste after collection days in recent weeks.
Coun York, who was speaking at a meeting of Darlington Borough Council, said some people had told him that when they called the council to complain, they were told to take the bags out of the bin and dispose of it at the Whessoe Road tip instead.
Nick Wallis, cabinet member for leisure and local environment, pledged to look into the matter, but said that residents should not be told to dispose of their own waste.
Wheelie bins were introduced in Darlington earlier this year, replacing the black sack system, and the roll out of the service generally went smoothly.
Coun York said he agreed that wheelie bins were working on the whole, but said he was concerned at the number of bins that appear to be missed during rounds.
He said: “This is a reoccurring issue. People report that their bins have been missed and they are being told to dispose of it themselves because there’s no-one available to come and get it.
“The bins are then left for a week, which is causing problems for people with families who have often filled them.
“I spoke to some of the staff at the recycling centre and they told me that the number of people bringing black bags for disposal has increased since wheelie bins were introduced.”
In response, Coun Wallis said: “You have raised a serious matter that I was not aware of. Regrettably sometimes bins are missed.
“StreetScene checks with residents who report a missed bin collection to see if they can wait to the following week and if they can’t then they come and collect it.
“I had certainly not been told that residents had been told to take their waste to the tip – that simply should not be happening.”
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